Company Management: Managing a company is a complex task. After all, you need to cross-reference a lot of information to be able to make decisions. Have you ever thought about using technological systems to help you with this task?
Be aware that, currently, there are a multitude of appropriate solutions for your company, regardless of size or segment of activity. In this post, we will present 5 of them and show how they can help you! Good reading!
What Are Technological Systems?
Technological systems are tools that enable the organization of information and automation of an enterprise’s activities, bringing more agility to processes and reliability to information. Regardless of the size of your company, there will always be a system capable of meeting your needs for free or at moderate prices.
What will define whether a tool is suitable (or not) for your company is the level of your needs. Discover five technological systems that are widely used and how they help you manage your business:
ERP (Enterprise Resource Planning)
Enterprise resource planning systems are an excellent option for managing your company. Through them, you will be able to gather all information relating to the enterprise in a single system, from financial control to production and sales performance data.
In addition to unifying information, ERP also generates reports and graphs about it, facilitating understanding and generating insights that can bring competitive advantages to the business. Despite being complex tools, they are very simple to use. If you own a small business and need more financial resources, there are some free options.
In fact, it is possible to integrate a large number of modules to provide more functionality if you need it. There are also some ERP options with cloud management, allowing you to access all information about the company from anywhere in the world, using a smartphone, tablet, or computer.
CRM (Customer Relationship Management)
As the name suggests, a CRM system is a tool for managing relationships with your customers. It stores all information related to your customer, such as contact, last purchases, average ticket value, length of connection, and interactions with the company.
Through it, it is possible to draw an exact profile of your customers, work on customer retention and reactivation strategies, and evaluate their profitability for the business. This tool is so essential for managing an enterprise that some ERP systems have it integrated into their functionalities.
One of the biggest advantages of using a CRM system is the possibility of your sales team gaining productivity by directing their efforts directly to the act of selling and not wasting time preparing information to start a sale.
Some tools also provide various training courses within them, which reduces the learning time on how they work and increases the efficiency of their users. Above all, CRM is a tool aimed at increasing customer satisfaction with your company, so it is essential to use it wisely.
Imagine being able to reduce bureaucratic levels in your business, increase efficiency, and even increase customer satisfaction! Through electronic signature systems, it is possible to eliminate the constant back and forth of documents between the company and its client.
In this system, important documentation is electronically authenticated, such as purchase or service contracts, with the same legal value as a pen signature. In addition to providing agility to processes, your company will save resources such as printing and unnecessary visits to customers.
Having an internal file server generally represents a high cost since, in addition to purchasing the necessary equipment, you will need to retain a specialized professional to carry out maintenance. As an option, hiring cloud computing services (cloud storage) is an excellent alternative, as it does not require a complex structure and can be accessed from anywhere and through any device.
Currently, there are options such as Dropbox and Google Drive, which have a high level of security, so you don’t have to worry about the possibility of losing your files or information being stolen since only authorized people will have access to your cloud. In addition to storing your files securely, they offer a file versioning system, which makes it possible to recover accidentally changed or overwritten files.
These two alternatives that we mentioned are free up to a certain volume of data. Once you reach the limit, you must pay to use the service. However, there are different plans for each need, so you can only hire what you need.
If you are working on a project with your team, a project management system is exactly what you need. Through these systems, it is possible to integrate all information relating to the development of the project, check deadlines, identify those responsible for each task, and monitor each evolution.
Just like the other technological systems we present here, there are some free options available, such as Trello and Artia. However, if you need a more complete approach, you can hire other systems capable of perfectly meeting your needs.
As we have seen, there are several technological systems to help you with your company management tasks, whatever your needs. Using these systems allows for greater agility in processes, cost reduction (even if you opt for paid plans), and greater reliability in the information that will support decision-making.